Legal

Privacy Policy

We respect your privacy and are committed to being transparent about how we collect and use your information.

Last updated: May 2025

1. Information We Collect

We may collect the following types of personal information when you interact with CLEAN Maldives:

  • Contact information — name, email address, phone number and postal address, provided when you contact us, sign up to volunteer or submit a form on our website.
  • Membership and participation details — information you share when applying to become a member or registering for an event or programme.
  • Donation information — details required to process contributions, such as payment information handled through our payment providers.
  • Usage data — information about how you use our website, collected automatically via cookies and analytics tools (see section 3).

We only collect information that is necessary for the purposes described in this policy.

2. How We Use Information

We use the information we collect to:

  • Respond to your enquiries and communicate with you about our programmes and activities.
  • Process membership applications, volunteer registrations and event sign-ups.
  • Process and acknowledge donations and contributions.
  • Send you updates about our work, campaigns and events (you may opt out at any time).
  • Improve our website and the services we provide.
  • Comply with legal obligations where applicable.

We will not use your personal information for any purpose that is incompatible with those listed above without your consent.

3. Cookies & Analytics

Our website may use cookies — small text files stored on your device — to help us understand how visitors use the site. We may use analytics tools (such as Google Analytics) that collect anonymised data about page visits, session duration and traffic sources.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the site, but will not prevent you from accessing most content.

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • Service providers — trusted third parties who assist us in operating our website or delivering our services (e.g. payment processors, email platforms), bound by confidentiality agreements.
  • Legal requirements — if required to do so by law or in response to a valid request from a public authority.
  • With your consent — where you have explicitly agreed to sharing for a specific purpose.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at info@cleanmaldives.org.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Withdraw consent to receive marketing communications at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please contact us at info@cleanmaldives.org.

7. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please notify us and we will delete it promptly.

Where minors participate in our activities (e.g. school programmes), we work through their school or parents and handle any related information with additional care.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

9. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@cleanmaldives.org
  • Phone:
  • Address: Omadu Fannu Level-3, Haveeree Hingun, Maafannu 20280, Malé, Republic of Maldives